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Shipping & Returns
Shipping & Returns
Free Shipping For Orders Over 70$..
Standard Tracked International Shipping: 5-10 Business Days. Due to Covid-19 we may experience some shipping delays out of our control.
All orders will be dispatched from our warehouse within 3-5 business days.
ESTIMATED SHIPPING TIME
|United States||5-10 Business Days|
|United Kingdom / Europe||5-10 Business Days|
|10-20 Business Days|
- Please note; this does not include 2-5 day processing time
*PLEASE NOTE due to current high demand and workplace social distancing requirements our distribution centre is taking slightly longer to send orders than usual.
DO YOU HAVE A RETURN POLICY?
✔︎ Yes! We are extremely confident that you will love IoGlammer Hype. However if you do not find IoGlammer a match for you needs, for you we do offer a 15-day returns policy.
The product being returned must be in an unused condition and returned along with the storage bag and bow that it arrives in.
If your return item arrives without the bag or bow, or is deemed unfit by our inspection team for any reason we reserve the right to deny your refund.
If you need to return your order please email our team at firstname.lastname@example.org with your order name and number, as well as the reason why you would like to return your Item/s.
Our Customer Service Team will then ask few mandatory questions regarding your return in order to for us to avoid people taking advantage of our system.
DO YOU PROVIDE TRACKING INFORMATION?
Yes, you will receive an email once your order is shipped. The email will have a confirmation of your order along with the tracking number.
MY TRACKING SAYS "NO INFORMATION AVAILABLE AT THE MOMENT."
For some shipping companies, it takes 1-2 business days for the tracking information to update on the system, if you order was placed more than 5 business days ago and there is no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
if you ordered more than one unit, your order may be packaged in separate packages due to logistical reasons.
*All shipping times exclude clearance/customs delays
**We do not take responsibility for additional duty costs in your country.